OUR SHIPPING COSTS AND DELIVERY TIMES

GERMANY

Standard shipping (DHL) € 7,95 

Estimated shipping time 3-5 working days

Express shipping (DPD Express) € 17

Estimated shipping time 1-3 working days

EUROPE

Standard shipping (DHL) €15 

Estimated shipping time 3-5 working days

Express shipping (FedEx) €30

Estimated shipping time 1-3 working days

WORLDWIDE

Standard shipping (DHL) €35

Estimated shipping time 8-12 working days

Express shipping (FedEx) €50

Estimated shipping time 4-6 working days

*Please note that the transit times are reference of our shipment service providers.The standard options might deviate in exceptional cases, especially in case of deliveries outside the EU due to the customs process. Please be aware that the costs for customs are to be paid by the customer.

RETURNS

You may return the merchandise without giving reasons within a period of 14 days in its original unused conditions, with its packaging. Please note that we are unable to accept returns or issue refunds for embossed/personalized items. The return shipment of the merchandise should be sent to:

PB 0110 e.K.

Online Shop

Birkenweg 50

30657 Hannover

Germany

The cost of returning merchandise is your responsibility unless otherwise agreed. Please use a trackable delivery method with insurance for your return.
We are not responsible for items lost. To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted. Any item not in its original condition, damaged or missing parts for reasons not due to our error.

Thank you very much for your trust in us